Most orders will be shipped with a common freight carrier, also known as "LTL" (Less than Truck Load). We determine your freight carrier based on your location and will email you the tracking details before shipment. Smaller items or single cabinets may be shipped via FedEx or UPS.

Please do not sign for a delivery without properly inspecting the delivery. When you buy kitchen cabinets online, you aren't afforded the opportunity to inspect the product prior to purchase. Therefore, you will be liable for the damages, if you do not indicate that the damages were present when you accepted the order. PLEASE DO NOT SIGN A DELIVERY RECEIPT WITHOUT PROPERLY INSPECTING THE SHIPEMENT. If damages are found – NOTE THE DAMAGES ON THE DELIVERY RECEIPT.

Yes, we accept returns on standard cabinets within 30 days of delivery. Items must be in their original packaging and uninstalled. A restocking fee of 25% typically applies along with return shipping charges. Custom orders are non-refundable.

You must contact customer service within 24 hours of placing your order. After this period of time, any changes or cancellations could incur fees because the order has started to process. Please note, door sample orders usually cannot be changed because our shipping department will try to expedite these requests as fast as possible.

Once an order is placed, it is processed within 7 business days. You will receive a tracking number as soon as your order leaves our warehouse.

Yes, we do our best to update the website, but all prices and estimated delivery times are subject to change without notice. There are many factors in today's cabinet industry that affect all aspects of the cabinet cost and availability.